News

Center Delivers Train-the-Trainer Course at BART

Posted June 2014

Last week, six current and future maintenance trainers at BART went through the Center developed Train-the-Trainer course developed as part of the Transit Elevator/Escalator Training Consortium.  This program was co-facilitated by the Center’s Manager of Instructional Design Julie Deibel and BART’s Section Manager of Elevator/Escalator Power & Mechanical Maintenance George Younger.  Over the course of this learner-centered, engaging course, participants learned about:
*  Characteristics of adult learners and how to accommodate them
*  Qualities of an effective instructor
*  Gagne’s 9 events of instruction
*  The pros and cons of different teaching techniques
*  Using consortium developed training materials
*  Evaluation techniques

Although there were some experienced trainers in the class, there was room for growth for everyone.  Phill Collins, Elevator/Escalator Employee Development Specialist said this of the course: “When they told me I was going to a Train-the-Trainer course I was like ‘Why?  It’s like going through a driving course after you’ve been driving for 30 years.’  Little did I know I had been driving with one eye shut.”  These thoughts were further supported by an average learning gain of 70% as measured by pre- and post-course assessments.

For more information on the Train-the-Trainer course, contact Julie Deibel.