News

New Report Highlights Strategies to Hire, Train, and Retain Bus Operators

Posted January 2023

The International Transportation Learning Center (ITLC) is pleased to announce the release of a pre-publication draft of the “Practitioner’s Guide to Bus Operator Workforce Management” published by the Transportation Research Board. This guide will help transit agencies better assess, plan, and implement their operator workforce management programs. The guide was written by the Eno Center for Transportation along with ITLC, and Huber and Associates, Inc.

 

ITLC staff gathered much of the input from industry stakeholders, public transit agencies, and labor unions that identified themes and forward-thinking approaches for the seven elements of operator workforce management addressed in the report: 

• Workforce Needs Assessment
• Recruitment
• Compensation
• Hiring Processes
• Training
• Safety, Health, and Working Conditions
• Retention and Motivation

Courtesy of Karitsa Holdzkom