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Spotlight on “Making Connections”

Posted September 2017

Morning Workshop 3: Industry Training Consortium, Mentorship and On-the-Job Learning: Investing in Frontline Worker Knowledge and Skills

The frontline vehicle operators and maintainers contribute greatly to accomplishing the goals of each transit agency, with the know-how they’ve gained through formal training and learning on-the-job. Done right, investment in the frontline knowledge and skills can generate significant returns. In this workshop, we showcase several effective models for frontline training in action: Joint development of national standards-based courseware by transportation agencies across the U.S. (training consortia), workplace mentoring, and On-the-Job Learning. We will also share best practices for proving the value of frontline workforce training.

For more information and to register for Making Connections click here.