News
Strong Leadership Developed Training Materials Increase Elevator/Escalator Reliability at NYCT
Posted June 2014
In 2007, New York City Transit had one in six elevators or escalators out of service for a month or more. More recently, New York City Transit riders have seen escalator and elevator availability above 95 percent for the most recent quarter and above very high target rates of availability for ten straight quarters.
Sally Librera, Vice President for Subway Operations Support at NYC Transit/MTA, shared these findings in a June 16 presentation at the APTA Rail Conference. A number of factors, she made clear, contributed to the dramatic improvement in elevator and escalator service in New York City, including some major changes in operations. Librera’s presentation focused mainly on improvements in training for elevator-escalator technicians, which has contributed to improved performance and is needed to maintain and further improve the division’s success, and she highlighted the the role of the Transit Elevator/Escalator Training Consortium in helping to effect those improvements.
As previously reported in the Weekly Update, the Elevator-Escalator Consortium will be resuming activities soon with renewed commitment of funds from the Federal Transit Administration.
