News
Transit Workforce Center to Offer Mentor Training at Subsidized Rate
Posted June 2022
The TWC is pleased to announce that we will be offering partially-subsidized transit frontline mentor training, a program that we have perfected over many years of successful deliveries and improvements.
This one-day intensive workshop is designed for employees or journeyworkers designated as mentors to support on-the-job learning. The content includes a review of mentor roles, an introduction to learning styles, and a facilitated discussion about communication and problem solving. The second half of the workshop includes role playing exercises for the participants to practice what they learned. The instructor leads the participants through a structured review of that experience and review of the mentoring concepts presented. The program acknowledges the wisdom of the mentors and encourages them to view themselves as ambassadors for the training program and advocates for the new employees. For more information on mentoring, please see the next article on our recent webinar.
